PRIVACY POLICY

This privacy policy sets out how Reality Matrix Ltd uses and protects any information that you give us when you use this website.

Reality Matrix Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the data protection laws.

We guarantee 100 per cent that we will not disclose any of your personal information to third parties for marketing or sales purposes.

WHAT WE MAY COLLECT

We may collect the following information:

Name, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to surveys and/or offers, and including, but not limited to, information of products you may have purchased from us.

WHAT DO WE DO WITH THE INFORMATION WE GATHER?

We require this information to understand your needs and provide you with a better service, and in particular the following reasons:

Internal record keeping, we may use the information to improve our products and services, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place a suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Please note we do not store your debit or credit card details.

HOW WE USE COOKIES

A cookie is a small file that is placed on your computer’s hard drive. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you choose to do so. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use Google Analytics traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any other information about you, other than the data you choose to share with us.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interests. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot we responsible for your protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information by emailing us at info@mineshvaiwala.com and requesting to have the details we have about you to be removed from our database. Alternatively, you may just wish to unsubscribe from our mailings if you no longer wish to receive our emails.

We do not sell, distribute or lease your personal information to third parties under any circumstances unless we are required to by law to do so. We may use your personal information to send you promotional information which we think you may find interesting.

If you believe that any information we hold about you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Reality Matrix Ltd may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from August 2018.