TERMS AND CONDITIONS

This website has been created to promote principles, concepts, and tools to help overcome struggle in life, along with lifestyle changing products, coaching and workshops. When you purchase a product from our online store, you are doing so on the understanding that you have read and accept our terms and conditions.

All prices quoted on our store all include VAT (if applicable) at the prevailing rate. We promise that we have used all reasonable care and skill in providing the products you order from us and the services you receive. All our hypnotic and non-hypnotic audio recordings have been scripted and prepared by a fully qualified hypnotherapist.

Despite what you may read on some websites, it is not possible for any specialist to guarantee 100 per cent success on achieving any goal, or overcoming struggles or challenges in life, whether related to our products or not, without the full commitment, belief and dedication of the individual and even then, there is no guarantee it will work for everyone.

By agreeing to the terms and conditions when you purchase one of our products or use one of our services, you undertook that you do not suffer from clinical depression, epilepsy or any other psychiatric condition which might be adversely affected by listening to the product/service or which might negate its effectiveness.

Important: Our products and services are not a substitute, nor are they designed to provide any form of medical advice, cure, diagnosis or treatment. If you do decide to use one of our products or service, or advice from our site, you must understand that you do so at you own risk. We recommend taking advice from a qualified practitioner or GP before following advice or engaging in one of our hypnotic or non-hypnotic audio recordings.

TERMS OF USE

When using one of our products, it is vital that you follow precisely the instructions given on how, and when to use the products effectively. Any decisions you make once you have received any of our products are your own and you remain wholly responsible for any decisions, actions and outcomes thereafter.

The information contained on this website and in any of our social media platforms are not a substitute for proper medical advice and if you are in any doubt you should consult your doctor or licenced medical practitioner or a qualified individual before using any of our products.

We have used our best judgement in compiling the information on our website and in our product guidelines. However, customers in the United States should be aware that the Food and Drug Administration may not have evaluated the information presented. The information we give and the products we sell are not intended to diagnose, treat, cure, or prevent any disease whatsoever.

This site may contain links to other people’s websites. Once you have used these links to leave our site, you should be aware that we do not have any control of the other website. Therefore, Reality Matrix Ltd cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by the privacy policy contained in our Terms and Conditions. You should exercise caution and look at the privacy statement applicable to the website in question.

We use PayPal as our online payment system because we trust them to handle your transactions securely and promptly. However, we cannot be held responsible for any problems that may arise, howsoever caused, through the use of PayPal. We do not store your credit or debit card details.

While all reasonable care has been take to avoid viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of emails we send to you and any attachments will not adversely affect its systems or data. No responsibility is accepted by Reality Matrix Ltd, Minesh Vaiwala, in this regard and the recipient should carry out such virus and other checks as he or she considers appropriate.

MEDICAL DISCLAIMER

All material, information and/or advice made available to you (whether on our site, our social media platforms, as part of our products or otherwise howsoever) (“Materials”) is provided for your information only and may not be construed as medical advice or instruction. None of the Materials is a recommendation as to how to treat any particular disease, health problem or health related condition. Nor have any of the Materials been evaluated by the Food and Drug Administration (FDA), Food Standards Agency (FSA), The National Institute for Health and Clinical Excellence (NICE) or any other Government or medical body in any country. The Materials do not supersede any advice given by any qualified medical practitioner, registered dietician or nutritionist.

The Material we provide and our Products and/or Programs are based on our own research and experiences. You should not use the Materials for diagnosis or treatment of any disease, health problem, health related condition or for prescription of any medication or other treatment. Surgical or prescription options, implications, outcomes and insurance policy cover vary widely across the world and can only be properly advised by your own medical healthcare professional. We (nor any of our officers, employees, consultants, agents and or representatives) do not provide medical advice, diagnosis, treatment or medical services of any kind whatsoever.

We make no promises, assurances, warranties and/or representations that the Products/services (or any part of them) will treat, control or cure any particular disease, health problem or health related condition. The Materials we provide and/or Products/services are not a substitute for the consultation, diagnosis and/or medical treatment provided by your doctor, healthcare provider, nutritionist or dietician. You must not rely on the Materials and/or Products/services as an alternative to medical advice and (subject to your statutory rights) we expressly disclaim all responsibility for, and shall have no liability for, any damage, loss, expense, injury or liability whatsoever suffered by you or any third party as a result of your reliance on any Materials and/or Products/services we provide to you. If you have any specific questions or concerns about any medical matter, you should consult your doctor, healthcare provider, nutritionist or dietician as soon as possible. If you think you may be suffering from any particular disease, health problem or health related condition from your doctor, healthcare provider, nutritionist or dietician. You acknowledge that you will not delay in seeking or disregard medical advice or discontinue any medical treatment because of the Materials we provide to you or because you have purchased the products.

Discounted promotional offers and bonus offers are subject to product availability and can be withdrawn at any time without notice. Discount codes which may be available from time to time cannot be combined with other offers to produce a greater discount unless expressly stated otherwise in product or promotional materials. Discount codes will not work with products which are already discounted in a sale or promotional offer unless expressly stated otherwise in product or promotional materials.

Your statutory rights under English law, Scottish or European law are not adversely affected by any of our Terms and Conditions of business.

The Terms and Conditions above are current as of June 2024